Listen Like You Mean It
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Krátky popis
'Could there be a more relevant book for our times? While there are
plenty of books on persuasion, none tells us how to influence
others through the quiet art of understanding. Vengoechea implores
us to truly hear other people (maybe for the first time) and is the
perfect author of a book on why we should listen like we mean it'
Nir Eyal, bestselling author of Hooked and IndistractableHear me
out. Does this sound like you?You end a team meeting and can't
recall a single thing that was said.You leave a conversation with a
friend feeling disconnected and unfulfilled.You think you and your
boss are on the same page, only to find out you haven't been
meeting expectations.Fortunately, listening, like any communication
skill, can be improved, and Ximena Vengoechea can show you how. As
a user researcher, she has spent nearly a decade facilitating
hundreds of conversations at LinkedIn, Twitter and Pinterest. It's
her job to uncover the truth behind how people use, and really
think about, her company's products. In Listen Like You Mean It,
she reveals the tips and tricks of the trade, including:- How to
quickly build rapport with strangers- Which questions help people
unlock what they need to say- When it's time to throw out the
script entirely- How to recover from listener's drain
Výber kníh autorov
Macmillan ,
Ximena Vengoechea
Zobraziť všetky knihy autora
Macmillan,
Ximena Vengoechea
Výber kníh vydavateľa
Slovart
Zobraziť všetky knihy vydavateľa
Slovart
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